Faq
Most Popular Questions
Software development services is a difficult process to create an application or software for individual businesses and particular objectives. Advance Digital Solutions provide Software Development services including Design Creation, Digital Marketing, Workforce Management, offshore Recruitment services, BOP services and so on.
Advance Digital Solutions offers services including
Custom Software Development.
Web Application Development.
Mobile Application Development.
Cloud Consulting.
DevOps Automation.
Software Prototyping.
Quality Assurance.
Systems Integration.
Yes, Advance Digital Solutions helps you to give services of software development with Product Design and Digital Transformation Strategy.
It is very important for businesses as it helps them distinguish from competitors and become more competitive. Software development can improve the client’s experiences, bring more feature-rich and innovative products to market, and make setups more safe, productive, and efficient.
Our team is high-experienced professionals who have experience in different software development fields:
For web development:
Ruby on Rails
PHP
Node.js
C#
JavaScript
from AngularJS to Angular 6
React JS
Bootstrap
HTML5, CSS3
Web API Services
For mobile application development:
Swift
Kotlin
Java
React Native
Advance Digital Solutions is providing services of (Business processing outsourcing )BPO that involves contracting third-party vendors to provide specific business functions. Although at first BPO applied to manufacturing entities, now applies to the outsourcing of services as well
Business process outsourcing (BPO) is the practice of contracting a specific work process or processes to an external service provider. The services can include payroll, accounting, telemarketing, data recording, social media marketing, customer support, and more
BPO providers are well-positioned to complete the work with greater accuracy, efficiency and speedy.
It is cost savings and one of the significant key advantages of outsourcing business. Its function is savings the cost that come along with cost savings, saving time, and greater efficiency, focus on Core business functions.
BPO for startup helps you manage your cost better, and keeps you on track of your goals. By offering your startup greater flexibility in terms of manpower, you maintain a smooth operation for your startup.
The goal of technical support is to solve a technical problem, unlike customer support. Your business can offer customer support to communicate with clients on less technical matters. With tech support, your representative establishes errors on specific products and provides solutions.
Telesales Representative Responsibilities are assisting in resolving customer complaints/disputes, providing information to customers, Monitoring sales performance, closing sales deals, keeping a record of calls and relevant details, Updating customer details.
A good telesales representative will have working knowledge of telephone systems. They also need to be knowledgeable about customer relations management software and computer programs required for their duties
Call center analytics is the process of collecting and analyzing customer data to unearth valuable insights about your service organization’s performance. This includes customer satisfaction (CSAT), revenue, customer retention, customer effort score, and service-level agreement (SLA) performance.
Google Analytics is simply a tool for measuring online visitors, so the value for a business is how the tool is used. Fundamentally all applications of Google Analytics should be tied to goals such as: what need does my website or application solve for or what product or service does my website promote? These all the question that your firm need to solve to groom your firm positively. Advance Digital Solutions are here to solve all problem that your business need today
Voice support is a way for end users to get help with issues using their voice as opposed to filling out an email or submitting a “traditional” support ticket.
Inbound service is when a customer contacts a company and a representative assists them. This can include a customer calling a support number, emailing the company or opening a chat session with a customer service representative.
The inbound process means handling incoming calls, whereas, in the outbound process, the service make outgoing calls to potential customers. The inbound service aims to retain customers, and in the outbound process, the objective is to attract more and more customers.
Back Office Support can include processes that aren’t client-facing, such as bookkeeping, record maintenance, AR management, accounting, payroll outsourcing, IT support, etc.
It is non client facing service that includes personal support, administrative works, and department of human resource, accounting, IT, Supply chain and many more.
It is important for company success. Back office support runs a company’s Technology, services and human resources.
Talent acquisition is a strategy to find appropriate candidate for the relevant position. It focuses on long-term HR planning platform that leads future of your company.
Talent acquisition is a resilient business.it is comparatively stressful job that absolutely normal.
No, the Human Resource team choose a best candidates that help company to grow.
Advance Digital Solutions have many resources to learn your ongoing business to become a talent acquisition specialist. Basically, it required skills, hands-on experience, different techniques, information on related industries and so on.
Managing a remote team can be challenging. But with the right tools and processes in place, it can be a rewarding experience.
Vendor Management System (VMS) is a cloud-based software platform that solves a common problem for many global enterprises .Advance Digital Solutions will help to identify how to find, engage, and manage its external workforce. Both contract and contingent labor and services providers.
A vendor management system (VMS) is an enterprise software platform that enables companies to control the process of procuring and managing a flexible workforce. VMS are usually Internet-enabled and can be run on premises, in the cloud, or hybrid.
VMS stands for Vendor Management Systems, software or online applications that facilitate the procurement of staffing services between employers and the staffing suppliers who match them with contingent labor. VMS systems usually feature supplier management, talent management, and SOW project sourcing and management.
Our recruiters use a wealth of resources to help source local and international talent. We have access to various online databases that help us find creative ways of locating and attracting potential candidates to the positions our clients are looking to fill. We use social media platforms like Facebook, LinkedIn, Twitter, and Instagram to help generate awareness and interest in open positions
A virtual assistant or VA is a professional business owner that provides administrative, marketing, project management, creative, and technical support to business owners, entrepreneurs and other busy professionals. Our Virtual Assistants work from their own offices and use their own equipment and software. A VA can help with any task or project that is usually handled by an on-site employee. A successful VA usually has multiple clients and is constantly updating their knowledge, skills, and using the latest in technology to deliver a superior service. VA’s are subcontractors that are only paid for the hours required to perform each task. Since we are not an employee, you do not pay for breaks, lunches, vacations and benefits. These are just some of the cost effective benefits of working with a Virtual Assistant.
The best thing about contracting with a virtual assistant is that you get instant support of a highly skilled individual, but only when you need the services. Try comparing the costs of hiring someone on staff versus contracting with a virtual assistant. It’s almost double! Using a virtual assistant cuts down on your overhead as well as any employee benefits, taxes, and insurance you would normally be responsible for. There is no wasted downtime; you pay only for the time we spend working on your project or tasks.ree 30-Minute consultation.
Advance Digital Solutions deals range of Administration and Online Business Management to Marketing services and Graphic Design. As a CT Virtual client, you get your very own Virtual Assistant. We hire assistants as U.S. based and go through a rigorous on-boarding process that includes skill-testing.
We are committed to delivering on deadline. If your project is sensitive, the deadline will be agreed upon before the work begins.
We use email, telephone, Skype, messenger, screen-sharing and project management tools to communicate with our clients. We will do our best to accommodate your business and your preferred style of communication when delegating tasks.
Software outsourcing is a remote service that is provided by software development companies. The service can consist of services ranging from full software or mobile application development, design development, testing, to project launch and project support.
So, in the simplest words, software outsourcing services is all about hiring a developer or a development team that is external to your company.
Offshore software outsourcing is a process that involves the hiring of an external development team and the transfer of some scope of tasks to this team’s company which is located in a different country. Thus the term offshore outsourcing applies when outsourcing involves international teams.
We cannot possibly answer this question precisely because there are projects finished in 2 to 3 weeks, but there are also tasks that take several years to complete.
The main methodology we use in our work is Agile, although the choice may depend on a particular project. An iterative approach to the work on the project provides you with the opportunity to regularly improve the product quality, and also constant customer feedback.
Yes, We provide the SRS documentation to the client. The code will have comments to facilitate easy comprehension. Our documentation is comprehensive and self-explanatory.
If your development resources that are located overseas, will there be a local project manager in the Domestic market?
Yes,We can provide a local project manager for all overseas and domestic clients.
Yes, We provide the SRS documentation to the client. The code will have comments to facilitate easy comprehension. Our documentation is comprehensive and self-explanatory.
We are dealing with the three main consulting types: Strategy consulting retainers, Hub spot Maintenance retainers, Project based consulting.
An inbound customer service representative answers incoming calls and offers support to customers. As an inbound customer service representative, you can work in a wide range of industries and may answer your questions, handle complaints, resolve issues, and process orders.
Technical support refers to a range of services that companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products
Yes, We provide the SRS documentation to the client. The code will have comments to facilitate easy comprehension. Our documentation is comprehensive and self-explanatory.
Google Analytics cannot track phone calls on its own. It also cannot provide detailed reports on phone call data. However, in Google Ads, you can track phone calls and other call details (like call duration, call start time, call end time, etc) by using the Google forwarding phone numbers.
Google has a platform for tracking your online visitors called “Analytics” that often is bucketed into terms such as Google Analytics.
Workforce Management services are an activity that ensures companies and organizations work efficiently. Workforce Management services are emerging with the right resources for the right job. Advance Digital Solutions can be taken to mitigate liabilities and maintain quickly. It is compromising with data analysis and regulatory compliance of a few tasks that have solved hundreds of mitigations.
Workforce Management service includes exact measurement of employees work time and absentees. It is also measure employees comply with legislation regarding working time and holiday/leave. We Supports planning tasks that create efficient work schedules.
There are different types of Workforce Management vendors in the market including special Workforce Management solutions with varying functionality and opportunities Human Capital Management solutions (HCM) that covering the entire HR area and industry-specific solutions with Workforce Management functionality for e.g. the Information Technology sector solutions.
The solutions are offered various solutions, i.e. cloud solutions or SaaS solutions.
There are many companies that use Microsoft Excel which is still a widespread tool. Most of them use this software to calculate working hours and absence, payroll calculations, etc. It is both time-consuming, increases the risk of errors and delays, and impedes the availability of data for analysis and reporting and thus the ability to react proactively in case of deviations. With a modern Workforce Management solution, Advance Digital Solutions can automate the processes. This reduces the risk of errors and ensures that legislation and local agreements on working hours are respected.
The market for Workforce Management solution is relatively complex with many types of vendors, each offering different types of solutions, technologies and services. Moreover, the solutions vary when it comes to geographic localization, industry focus and ambitions to developing the solution. The optimum decision depends on some internal conditions that should be uncovered before the decision is made.
Advance Digital Solutions manage risk and compliance (GRC) services that tackle clients’ broad issues. We are looking for risk management, and effective corporate compliance, while offering specialized assistance in key areas such as financial reporting, tax, information technology, human capital, anti-fraud etc.
Compliance risk management is the process to identifying, assess and mitigate potential losses that may arise from an organization’s noncompliance with laws, regulations, standards, and both internal and external policies and procedures.
Implementing compliance risk management involves different tools. These may include qualified current staff members, new hires, software packages, and third-party vendors. Companies can use a combination of these tools if desired.
Offshore recruitment is a type of business in which some line of work from developed countries are sending work to the specific areas of the world that have political stability and lower labor cost.
The offshore recruitment services is usually in charge of payroll, contracts and any other employment obligations. They select the candidates, interview them, and hire the best candidate for your company. While all these tasks and responsibilities are covered by the offshore recruitment services.
Offshore recruitment is the process where companies hire local talent for their op
Companies can also save up significantly through tax benefits and other financial incentives offered by the local government.erations in a whole world.
Many people will often confuse offshoring with outsourcing. And while similar in nature, they are vastly different in their execution.
A headhunter is someone who finds and pursues professionals who are already employed at other companies and recruits them to work for you instead.
Market mapping is a method of visualizing your position or product within a specified market. You create different market segments to measure and benchmark against.
The Market mapping imagine the range of positions of products that important to customers.
It is essential for the futuristic plans. It facilitates collaboration and efficiency that eliminate redundancy and exposes opportunities.
The digital content lifecycle is very important to map every technology into the right direction.
Research Professional is an online database of research funding opportunities and a source of international research policy and practice news. Advance Digital Solutions will be the responsible to provide a range of data regarding research material
To request your free 30-minute consultation or to learn more about our Virtual Assistant Services, please use our priority contact form. We’ll get in touch within one business day to discuss your needs and answer all your questions. We look forward to learning how we can assist you.
Virtual assistant have many duties they have to respond to emails and phone calls, Schedule meetings, Book travel and accommodations, Manage a contact list, Prepare customer spreadsheets and keep online records, organize managers’ calendars, perform market research, create presentations, as assigned.
Advance Digital Solutions have VAs with a wide range of skillsets. They can manage anything that can be done over the phone and the internet. Some of the most common tasks that our VAs help our clients.
